Terms and Conditions
Terms & Conditions and Refund Policy
Whilst there is every intention to run the program as advertised, Workplace Research Centre (WRC) reserves the right to change the program and/or presenters. WRC also reserves the right to cancel any event due to insufficient numbers. If this occurs, refunds will be made in full to registered attendees.
Conferences
Cancellations must be notified in writing and received by WRC at least fourteen working days prior to the event and a full refund will then be made.
For cancellations notified:
- More than 14 days prior to commencement of the event: Full refund of the course fee or transfer to an equivalent WRC course (once only).
- 7-13 days prior to commencement of the event: 50% refund of the course fee or transfer to an equivalent WRC course (once only).
- Less than 7 days notice prior to the commencement of the event: No refund or transfer will be made.
- Please note that you may transfer your registration once only.
All registration names are transferable at any time to another person in your organisation at no charge.
Registrations are valid for one person only and may not be shared by other colleagues during the course of the event.
Please note all cheque payments must be received at least seven days prior to the event, otherwise a credit card payment will be required prior to entry into the conference.
Courses & Workshops
As numbers to courses & workshops are strictly limited, for a full refund cancellations must be notified in writing and received by WRC at least fourteen working days prior to the commencement of the event.
Refunds will be processed based on a sufficient notice provided as follows:
- More than 14 days prior to commencement of the event: Full refund of the course fee or transfer to an equivalent WRC course (once only).
- 7-13 days prior to commencement of the event: 50% refund of the course fee or transfer to an equivalent WRC course (once only).
- Less than 7 days notice prior to the commencement of the event: No refund or transfer will be made.
- Please note that you may transfer your registration once only.
All registrations are transferable at any time to another person in your organisation at no charge.
Please note all cheque payments must be received at least seven days prior to the event, otherwise a credit card payment will be required prior to entry into the course/workshop.
Course and Workshop Packages
Registrations into open courses purchased as a package - where available - are subject to the following conditions:
The Best Practice Package:Registration is valid for a single person to attend all Best Practice workshops in the series, or for the package to be shared across several people or workshops. For example, an employer may wish to send one or more employees to one or more sessions using this package. Total registrations using this package must not exceed the total number of workshops in the Best Practice series.
The Essential Employee Relations Plus Package: Registration is valid for one person only to attend one Essential Employee Relations course and may not be shared during the course. Passes into maximum 3 Best Practice workshops can be used for the same person or shared across several people. Using this package, total registrations to Best Practice workshops must not exceed 3.
No refund will be given for non-use of part of the above packages.
Academic/Student/Not-for-profit Prices
Special prices may be available to current university students, university staff or employees of not-for-profit organisations.
To receive this price for WRC events, please contact us with your details confirming this prior to booking online and we will provide you with the necessary special code to use during booking. Proof of current enrolment or organisational status may be requested before the code will be given to you. Proof may also need to be presented on the day of the event.




