Management & HR Courses
Open to all, our popular and applied short courses suit newer and aspiring frontline supervisors, managers and everyone with HR responsibilities.
| Building Block courses |
Duration |
esp. suit
managers |
esp. suit
ER & HR |
| Advanced Training and Facilitation | 1 day |  | |
| Advocacy Skills - short Introductory course | 3-4 weeks |
|
 |
| Advocacy in the IR Tribunals - full Intermediate course | 12 weeks | | |
| Enterprise Agreement Making - legal, strategy, planning & negotiation essentials* | 1 day | |
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| Early Intervention in Workplace Conflict & Disputes |
1 day | |
|
| Essential Employee Relations | 2 days | |
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*Enterprise Agreement Making is delivered in association with Australian Business Lawyers - an award winning firm specialising in workplace law.
To combine attendance at the Essential Employee Relations Building Block course and Best Practice workshops, please see our packages.
Please see our Timetable for forthcoming public course dates or to register your interest.
Prefer something to be delivered In-house? Click here to find out more
Advanced Training and Facilitation (that's effective and makes money)
Do you have a Certificate IV in Training? Some facilitation experience? Or do you aspire to contract as an external trainer?
This one-day workshop has no specific prerequisites but is suited if you want to:
- Offer a successful, commercial training service.
- Update your professional competence and reputation.
- Make use of your prior, transferable skills and knowledge (eg. you may have a VET, education, trade or professional background).
Not all existing training for trainers is well-suited to the Australian environment. Some try sell you a product, focus narrowly on the VET sector or are too theoretical. Advanced Training and Facilitation equips you for the real challenges of working at the next level, including:
How to actually make money from training
- Business development strategies that sort genuine clients from inadvertent time-wasters.
- Successfully secure work via different types of training proposal.
- How commercial adult learning differs from education and VET sectors.
High-level program design, development and delivery
- Using team-focused learning.
- Designing programs genuinely experienced by learners as engaging and relevant.
- Recovering from 'trainer nightmares' and other professional challenges.
Expect the day to be comfortably challenging but also practical, inspiring and fun. In addition, as with all the Workplace Research Centre's development training programs, you will leave with an invaluable professional network of contacts.
Advocacy skills - short Introductory course
Unlike the full-length Advocacy course - which suits people with some prior experience - this is an introductory skills development program. It will run over just three or four weeks, one evening per week.
No prior advocacy, public speaking or other experience is necessary - though the course will build on any skills you may have acquired elsewhere.
The art of public speaking, preparing an argument and advocating on behalf of another is extremely useful in both our professional and personal lives. This introductory program doesn't dwell on the technicalities of appearing before industrial courts and tribunals, though some relevant background information is provided. The focus is instead on skills development, rehearsing and delivering material in front of peers. Delegates will explore the practical challenges when preparing their case, opening and closing submissions and witness examination.
Like our longer and higher-level Advocacy in the IR Tribunals course - which alumni may progress to after completing this course - this program will suit people wanting to stand up and have a go in a supportive learning environment.
Advocacy in the IR Tribunals - full Intermediate course
This long-established course is suitable to aspiring industrial advocates from employer and union backgrounds. It runs over 12 weeks, one evening per week.
Traditionally, advocates have appeared in federal and state industrial relations commissions, magistrates' courts and anti-discrimination tribunals. The advent of the Fair Work Act 2009 and Fair Work Australia, has brought some changes, however the need to plan successful appearances and to develop quality advocacy skills remains constant. This course is not for people wanting just to sit and listen, as you will be expected to prepare and appear before simulated moots. Some prior industrial practice is an essential prerequisite, while some experience as an advocate or preparing cases is advised. To ensure a balanced mix of participants no more than two should register from any single organisation.
No prior relevant experience? Read about our introductory level Advocacy Skills course (above).
Early Intervention in Workplace Conflict & Disputes
Experience strongly suggests that effective early intervention is preferable to 'dispute resolution' after frictions have already escalated into more major disputes or conflict.
This one-day course is suited to frontline supervisors, HR practitioners and line managers whose responsibilities include overseeing teams or groups of people where interpersonal or job-related tensions may escalate.
Course content includes:
- practical ways to better handle local-level employee conflicts and grievances
- enhancing your workplace negotiating skills
- tips and pitfalls when using alternative dispute resolution methods in workplace disputes
There is a strong focus on developing useful and practical skills. Course delegates also benefit from hearing what works in other organisations.
Enterprise Agreement Making - legal, strategy, planning & negotiation essentials
Australian Business Lawyers and the Workplace Research Centre at the
Whether you have some or no experience engaging with trade union or other employee representatives, this may be the first time you have needed to negotiate under the Fair Work Act. Now is the time to deepen your foundation knowledge - including of the threats and opportunities thrown up by the new laws - in readiness for the critical planning and implementation phases of your organisation's negotiating strategy.
Click here for more info.
For several years this practical two-day course has been successfully supporting front-line supervisors, managers, Human Resources professionals and others requiring an overview of IR, key employment relations issues and their effective application in the workplace.
Content includes:
- Overview of the Australian industrial relations system - including moden awards, agreements, common law and contracts of employment;
- Best practice management of employee grievances, performance, absence and discipline;
- Working with employee or union representatives;
- Reducing the risk of unfair & unlawful dismissal and discrimination claims.
Participants share experience with practitioners from other organisations via the course's interactive delivery. There is a strong emphasis on resolving and, where possible, pre-empting workplace issues before they escalate.
Please see our Timetable for forthcoming public course dates or to register your interest.
Prefer something to be delivered In-house? Click here to find out more.